How to permanently delete your saved operator progress, end local squad rooms, update ad & privacy settings, reset your Advertising ID, or request data removal.
Because GlowMaze saves all progress directly on your phone and runs 3v3 Local Squads between phones in the same room without internet servers, you can clear all data anytime:
When you allow ads or crash diagnostics via the consent prompt, GlowMaze uses Google Mobile Ads (AdMob) and Google Firebase Analytics. You can change your choices or reset your Advertising ID anytime:
| Type of Information | Where It Is Kept | How to Delete It | How Long It Is Kept |
|---|---|---|---|
|
Game Progress & Operator Outfits 100 levels, Vanguard suits, visors, flashlight beams, match stats, custom button layouts |
Directly on your phone only | Android Settings → Apps → GlowMaze → Storage & cache → Clear storage, or uninstalling the game | Deleted immediately and permanently when you clear storage |
|
Local Squads Room Connection Temporary Bluetooth & Wi-Fi signals and 6-letter Room Codes |
Temporary memory only while a Local Squad room is open | Leave the Local Squads lobby or close the game | Never saved (cleared immediately when the room closes) |
|
Ad & Privacy Preferences Your GDPR/CCPA consent choices |
On your phone & Google consent service | In-game Settings → Privacy & Ad Consent → MANAGE or clearing app storage | Updated or cleared immediately when you change it |
|
Advertising ID Used for occasional match break ads & optional bonus reward ads |
Android settings / Google Mobile Ads | Android Settings → Google → All services → Ads → Delete advertising ID | Deleted immediately on your phone; Google logs follow Google Privacy Policy |
|
Anonymous Crash & Gameplay Reports Anonymous session ID, match completion counts, crash reports |
Google Firebase Analytics | Clearing app storage resets your anonymous session ID; or submit a request below | Expires automatically or deleted within 7β30 days of a verified request |
|
Support Emails Only if you emailed our support team |
Insomniac Developer support inbox | Email contact@insomniacdeveloper.com or use the form below | Deleted within 7 business days of request |
If you would like us to delete any support email history, help with anonymous crash report removal, or submit a parent/guardian deletion request on behalf of a child, use the helper below or email contact@insomniacdeveloper.com directly: