How to permanently delete your saved game progress, update ad & privacy choices, reset advertising IDs, or request data erasure.
You can permanently erase all saved game data at any time using either the built-in in-game reset button or your Android phone settings:
When you allow ads or crash reporting, LumiBloop uses Google Mobile Ads (AdMob) and Google Firebase Analytics with anonymous device identifiers. You can change your choices or delete these identifiers anytime:
| Information Type | Where It Lives | How to Delete It | How Fast It Is Removed |
|---|---|---|---|
|
Game Progress & Preferences Ink currency, unlocked skins, origami pets, chapter milestones, high scores, audio/vibration settings |
Privately on your phone only | In-game Settings → ποΈ CLEAR ALL SAVED DATA, Android Clear storage, or uninstalling the game | Deleted immediately and permanently when you choose |
|
Ad & Privacy Choices Your ad and privacy preferences |
On your phone & Google consent settings | In-game Settings → MANAGE CONSENT or clearing app storage | Updated or cleared immediately when you choose |
|
Advertising ID AdMob ad frequency capping & optional rewarded ads |
Android Settings / Google Mobile Ads | Android Settings → Google → All services → Ads → Delete advertising ID | Deleted immediately on your phone; Google logs follow Google Privacy Policy |
|
Anonymous Gameplay & Crash Reports Anonymous install ID, level balance stats, and crash logs |
Google Firebase Analytics | Clearing app storage resets your anonymous install ID; or submit a request below | Automatically expires per Firebase retention rules or deleted within 7β30 days of a verified request |
|
Support Emails Only if you emailed our support team |
Insomniac Developer support inbox | Email contact@insomniacdeveloper.com or use the form below | Deleted within 7 business days of request |
If you would like us to delete any support email records, help erase anonymous analytics data, or submit a parent/guardian deletion request on behalf of a child, use the form below or email contact@insomniacdeveloper.com directly: