How to permanently delete your saved game progress on your phone, remove Google Play Games leaderboard scores, update ad & privacy settings, or request data removal.
You can permanently erase your saved progress on your phone and optional Google Play Games leaderboard scores anytime using the steps below:
Skyline Vault uses the Google consent prompt for GDPR/CCPA privacy choices and Google Mobile Ads (AdMob) for optional rewarded bonus ads and occasional break ads. You can update your choices or reset your Advertising ID anytime:
| Type of Information | Where It Is Kept | How to Delete It | How Long It Is Kept |
|---|---|---|---|
|
Saved Game Progress & Wallet Coins, Star Gems, unlocked Cyber Heroes, Power-Up upgrade levels, high scores, 7-Day Streak, sound/Gentle Visuals settings |
Directly on your phone only | In-game Settings → Start Fresh (Reset Progress) → Reset All, Android Clear storage, or uninstalling the game | Deleted immediately and permanently when you reset |
|
Global Trophy Hall Scores (Optional) Play Games Gamer ID, public gamer name, submitted leaderboard scores |
Google Play Games Services | Google Play Games app → Settings → Delete Play Games account & data → Skyline Vault | Deleted by Google Play Games upon your request |
|
Optional Fast-Track Purchases Optional VIP Starter Pack & Gem Packs (never a blocker for free play) |
Google Play Billing | Managed by Google Play under standard receipt & purchase record rules | Your permanent VIP Starter Pack can be restored after a progress reset via Settings → Restore Purchases |
|
Ad & Diagnostic Identifiers Advertising ID (AdMob), privacy consent choices, anonymous crash reports |
Android settings / Google AdMob & Firebase | In-game Settings → Ad Privacy Choices, Android Delete advertising ID, or clearing app storage | Reset immediately on your phone; crash reports expire automatically per Google retention policies |
If you have uninstalled the game or would like our support team to help delete any support email history or anonymous diagnostic records, use the helper below or email contact@insomniacdeveloper.com directly: