How to permanently delete your saved operator loadouts and gear, update ad & privacy choices, reset advertising IDs, or request data erasure.
You can permanently erase all saved game data at any time using your Android phone settings or by uninstalling the game:
When you allow ads or crash reporting, SPLAT-OPS uses Google Mobile Ads (AdMob) and Google Firebase Analytics with anonymous device identifiers. You can change your choices or delete these identifiers anytime:
| Information Type | Where It Lives | How to Delete It | How Fast It Is Removed |
|---|---|---|---|
|
Operator Profile & Gear Unlocked markers, tournament gear, paint credits, match stats, audio/vibration settings |
Privately on your phone only | Android Clear storage or uninstalling the game | Deleted immediately and permanently when you choose |
|
Local Squads Multiplayer Temporary room join codes over local Wi-Fi / Bluetooth |
Temporary memory during an active match only | Ends automatically as soon as the match closes | Never stored after the match ends |
|
Ad & Privacy Choices Your ad and privacy preferences |
On your phone & Google consent settings | In-game Settings → PRIVACY CONSENT or clearing app storage | Updated or cleared immediately when you choose |
|
Advertising ID AdMob ad frequency capping & optional rewarded ads |
Android Settings / Google Mobile Ads | Android Settings → Google → All services → Ads → Delete advertising ID | Deleted immediately on your phone; Google logs follow Google Privacy Policy |
|
Anonymous Gameplay & Crash Reports Anonymous install ID, arena balance stats, and crash logs |
Google Firebase Analytics | Clearing app storage resets your anonymous install ID; or submit a request below | Automatically expires per Firebase retention rules or deleted within 7β30 days of a verified request |
|
Support Emails Only if you emailed our support team |
Insomniac Developer support inbox | Email contact@insomniacdeveloper.com or use the form below | Deleted within 7 business days of request |
If you would like us to delete any support email records, help erase anonymous analytics data, or submit a parent/guardian deletion request on behalf of a child, use the form below or email contact@insomniacdeveloper.com directly: